Frequently Asked Questions
Everything you need to know about your SONGMICS HOME experience.
What is the estimated delivery time for my order?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
What is your return policy for furniture and home decor?
We offer a 30-day return policy. Items must be in their original packaging and unassembled condition to qualify for a full refund.
Are SONGMICS products easy to assemble?
Yes, our products are designed with the user in mind. Each item comes with a detailed instruction manual and all necessary hardware. Many items also feature numbered parts for even simpler setup.
Do you offer a warranty on your products?
We provide a standard 2-year warranty on most of our products, covering manufacturing defects and quality issues under normal household use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Klarna or Afterpay.
Can I track my shipment in real-time?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.